Privacy Policy

CreatorEngine ("we", "us", "our") is an Instagram automation platform that helps creators automate comment replies and DMs. Our website is www.creatorengineapp.com. For privacy questions, contact us at creatorengine.app@gmail.com.

1. Information we collect

• Account information: name, email address, and password when you register
• Instagram data: your Instagram account username, user ID, and access token when you connect via Meta's official API
• Usage data: automations you create, comments and messages processed, and activity logs
• Technical data: IP address, browser type, and device information collected automatically

2. How we use your information

• To provide and operate the CreatorEngine service
• To send transactional emails such as account verification codes and password reset links
• To monitor and improve the performance and reliability of the platform
• To comply with legal obligations

3. Instagram and Meta data

We access your Instagram account data strictly through Meta's official Graph API and only with your explicit permission. We use this data solely to power the automations you configure. We do not sell, share, or use your Instagram data for advertising or any purpose beyond operating your chosen automations.

4. Data sharing

We do not sell your personal data. We share data only with:

• Firebase (Google) — authentication and database storage
• Brevo — sending transactional emails
• Render — backend hosting
• Vercel — frontend hosting
• Meta — as required to operate Instagram automations via their API

5. Data retention

We retain your account data for as long as your account is active. You can request deletion of your account and all associated data at any time by emailing creatorengine.app@gmail.com.

6. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and JWT-based authentication. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at creatorengine.app@gmail.com.

8. Cookies

We use only essential cookies and local storage to maintain your login session. We do not use tracking or advertising cookies.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform.

10. Contact

For any privacy-related questions, email us at creatorengine.app@gmail.com.